How 5 Brands Use
Conversational SMS to Drive Revenue
and Retention
One thing is certain: the future of SMS is conversational. Over 64% of consumers said they expect to have two-way communication when engaging with brands, and nearly 75% said they expect a direct response from a person when doing so.
Tune in to hear how five brands are using conversational SMS to scale one-to-one interactions that build long-term customer relationships and drive revenue.
Complete the form to
sign up for the webinar:
How 5 Brands Use
Conversational SMS
to Drive Revenue
and Retention
One thing is certain: the future of SMS is conversational. Over 64% of consumers said they expect to have two-way communication when engaging with brands, and nearly 75% said they expect a direct response from a person when doing so.
Tune in to hear how five brands are using conversational SMS to scale one-to-one interactions that build long-term customer relationships and drive revenue.
Complete the form to
sign up for the webinar:
Join this webinar to learn about:
Scaling one-to-one conversations and sales while reducing customer experience friction
Implementing effective conversational strategies used by Hammit, Zales, Momofuku, Igloo and other leading brands
Using triggered and people-powered messages to engage customers across the lifecycle, from top of funnel to post-purchase
Offering a better customer experience with two-way messaging
Kevin Elliott
About the Speakers
Sr. Director, Concierge
Deja Amato
Product Marketing Manager, Conversational
Kevin Elliott
About the Speakers
Sr. Director, Concierge
Deja Amato
Product Marketing Manager, Conversational
Join this webinar
to learn about:
Scaling one-to-one conversations and sales while reducing customer experience friction
Implementing effective conversational strategies used by Hammit, Zales, Momofuku, Igloo and other leading brands
Using triggered and people-powered messages to engage customers across the lifecycle, from top of funnel to post-purchase
Offering a better customer experience with two-way messaging
Pixie McLaughlin
Dir. of E-Commerce and
Creative Lead, Hammitt
Pixie McLaughlin
Dir. of E-Commerce and Creative Lead, Hammitt
Kevin Elliot
About the Speakers
Sr. Director, Concierge
Kevin Elliot is a Sr. Director of Client Strategy for the Attentive Concierge team. He has over a decade of experience helping clients stay ahead of the curve and, for the last two and a half years, has specifically focused on turning SMS into a one-to-one, conversational experience. He lives just South of Boston. In his free time, he enjoys spending quality time with his family and cheering on any of the Boston sports teams.
Deja Amato
Product Marketing Manager, Conversational
Deja Amato is a Product Marketing Manager, leading the positioning of Attentive’s conversational products. She enjoys connecting the dots between Attentive’s product strategy, customer requirements, and market trends to develop the most effective go-to-market strategies. Deja currently lives in Cincinnati and, in her free time, enjoys a good cup of coffee, gaming with friends, and traveling.
Pixie McLaughlin
Director of E-Commerce, Hammitt
Pixie McLaughlin is Hammitt’s Director of eCommerce. During her decade of experience in the D2C space, Pixie has established herself as an expert in luxury branding and elite customer experiences, both digitally and in person. While at Hammitt, Pixie has designed an immensely successful SMS program, which has become a pivotal touch-point for the brand’s most valued loyalists. Pixie is also a key player within the brand’s creative division, executing 360° marketing campaigns across all direct channels. When she’s not at her laptop, Pixie is an avid photographer, an expert thrift shopper, and a proud dog mom of one rescue pup, Mowgli.
Kevin Elliot
About the Speakers
Sr. Director, Concierge
Kevin Elliot is a Sr. Director of Client Strategy for the Attentive Concierge team. He has over a decade of experience helping clients stay ahead of the curve and, for the last two and a half years, has specifically focused on turning SMS into a one-to-one, conversational experience. He lives just South of Boston. In his free time, he enjoys spending quality time with his family and cheering on any of the Boston sports teams.
Deja Amato
Product Marketing Manager, Conversational
Deja Amato is a Product Marketing Manager, leading the positioning of Attentive’s conversational products. She enjoys connecting the dots between Attentive’s product strategy, customer requirements, and market trends to develop the most effective go-to-market strategies. Deja currently lives in Cincinnati and, in her free time, enjoys a good cup of coffee, gaming with friends, and traveling.
Pixie McLaughlin
Director of E-Commerce, Hammitt
Pixie McLaughlin is Hammitt’s Director of eCommerce. During her decade of experience in the D2C space, Pixie has established herself as an expert in luxury branding and elite customer experiences, both digitally and in person. While at Hammitt, Pixie has designed an immensely successful SMS program, which has become a pivotal touch-point for the brand’s most valued loyalists. Pixie is also a key player within the brand’s creative division, executing 360° marketing campaigns across all direct channels. When she’s not at her laptop, Pixie is an avid photographer, an expert thrift shopper, and a proud dog mom of one rescue pup, Mowgli.
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Attentive Mobile, Inc.
221 River Street, Suite 9047,
Hoboken, NJ, 07030
